A simple user centred design workshop
Here’s the low down on how to run a quick (45 – 60 mins) face to face workshop, introducing user centred design concepts to people new to it. It aims to keep the teaching to a minimum and very much…
Guide
Matching needs to tasks to tech capabilities
Something that I have found helps an awful lot is having a simple way to match identified user needs with the technology capabilities needed to meet them. It helps in two main ways: by encouraging people to consider the user…
Our framework for (digital) strategy
We are doing a fair bit of strategy work with councils at the moment, and have hit upon a framework for putting them together which seems to help keep strategies strategic, and thus make them more useful. I’m typing here…
Good decision making
Decision making is a key part of our approach to good digital work. In this guide, I walk you through why it matters so much, what bad and good decsion making looks like, and suggest a simple model to use…