The Local Government Digital Cookbook is our collection of short ‘recipes’ – guides to doing simple things to help your transformation efforts.
They are all linked to our core 10 topics, so whether you are looking for tips to improve your leadership, develop your culture, or to speed up your delivery of projects.
Run a Crazy Eights Workshop
What is this recipe? ‘Crazy Eights’ is a fast-paced brainstorming exercise designed to generate a large number of ideas in a very short time.1 It’s a core method from the Google Ventures Design Sprint. The recipe is simple: each person…
Build a digital advocates network
What is this recipe? A Digital Advocates Network (sometimes called Digital Champions) is a group of volunteer staff from all parts of the council who are enthusiastic about improving ways of working. They are not necessarily technical experts. They are…
Run a community of practice
What is this recipe? A Community of Practice (CoP) is a group of people who share a common specialism or profession and come together regularly to learn from each other and improve their skills. Think of it as a club…
Run a Stand-up
What is this recipe? A daily stand-up (also known as a ‘daily scrum’) is a short, daily team meeting, usually lasting no more than 15 minutes. The goal is for the team to quickly synchronise their work, align on the…
Create a User Journey Map
What is this recipe? A user journey map is a visual story of a resident’s experience as they interact with a council service to achieve a specific goal. It maps out, step-by-step, every action a person takes and every touchpoint…
Creating an Empathy Map
What is this recipe? An empathy map is a simple visual tool that helps your team understand a resident’s experience with a council service. It captures what a person is saying, thinking, doing, and feeling in a specific situation. The…
Running a design sprint
What is this recipe? A Design Sprint is a highly structured, five-day process for solving big challenges and testing new ideas with real users. Think of it as a way to fast-forward into the future to see how your idea…