Have enough of the right people in the right roles, or easy access to the capabilities you need, is vital to achieving any good quality digital outcomes.
There are lots of ways that council digital design, data and technology teams can organise themselves, and this dimension is less about structures and more about being able to bring the right skills to bear on projects and other work.
It’s also about how councils build their own capacity through learning and development of staff, and how they engage with external suppliers to fill capability gaps in ways that help the organisation grow.
Join me for a light-hearted hour of sharing challenges, ideas, and experience about innovating in local public services. Localise Live! takes place on the last Thursday of every month at 12pm until 1pm and is open to public sector people only.…
The ideal The GDS service manual is very clear on the roles required to run a proper multidisciplinary team to deliver digital services. It states that you must have a product manager service owner delivery manager user researcher content designer designer developer…