Data is an incredibly important element of the digital landscape. Councils can use data to improve decision making, design better services, and identify opportunities to intervene to prevent needs arising.
Emerging technology, including data warehousing, visualisation and so on, really helps with making this a reality. But more important is implementing a data culture – ensuring that the skills, processes, and use cases are in place too.
Fundamentally, councils need to be willing to adapt as a result of what the data is telling them, altering course or making different decisions. That is challenging, especially in a political environment.
“Part of India’s National Health Authority, the Ayushman Bharat Digital Mission was founded in 2021 to design, build, operate and scale digital public infrastructure for India’s health system. Among the products and platforms it is responsible for are the Unified Health Interface, which…
This presentation unpacks the OECD’s Data-Driven Public Sector framework that I developed with Barbara Ubaldi, Jacob Arturo Rivera Perez and Lucia Chauvet. That framework drew heavily on the working paper – “A data-driven public sector” – authored by Charlotte van Ooijen which…
Join me for a light-hearted hour of sharing challenges, ideas, and experience about innovating in local public services. Localise Live! takes place on the last Thursday of every month at 12pm until 1pm and is open to public sector people only.…