Delivery is all about how work gets done, whether projects or ‘business as usual’. A good digital council will be confident in a range of approaches and techniques. These will be well documented and communicated, and staff will be aware of them and regularly putting them into practice.
The council will run a mixed pipeline of agile and waterfall projects, with the right approach assigned to the right type of project. It will be clear to everyone how work is prioritised, and when new work must take precedence.
Overall digital projects will have a good reputation for successful delivery of outcomes. Where things go wrong, they are learned from.
Join me for a light-hearted hour of sharing challenges, ideas, and experience about innovating in local public services. Localise Live! takes place on the last Thursday of every month at 12pm until 1pm and is open to public sector people only.…
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