The web is chock-full of amazing articles and resources to help people in their digital transformation efforts.
But there is so much out there, it’s hard to know where to look! We curate the best of what we see here in the library, picking out the gems that will really help folk in local public services.
An introduction to Wardley (Value Chain) Mapping
A comprehensive introduction to the process of mapping value chains, which helps you focus on what really matters. An archived PDF of this page can be downloaded if the original is inaccessible.
Digital is something you are
“If you’re a leader or a manager of people, part of your job is telling them that they’re allowed to think and behave that way. Most people, in most organisations, will be nervous of doing so unless they have permission…
Community of Practice Kick-off Canvas (with Miro template)
“The Tacit community of practice kick-off canvas helps get your community started or reset using a canvas framework that guides you through six questions.” An archived PDF of this page can be downloaded if the original is inaccessible.
Digital leadership: changing your whole approach, not just doing better digital projects
“We want to make the internet work for everyone. For that to happen, our public, civic and business leaders need to become digital leaders — not just so that they can manage specifically digital programmes and projects, but so that…
The Importance of Product Management in Government
“…the approach taken to build and deliver digital products needs to evolve to take advantage of modern software development methods including agile iterative development, human centered design, and continuous delivery.” An archived PDF of this page can be downloaded if…
Funding product teams, not projects
Over the last year Defra has started making the transition from focussing on projects to focussing on teams. The results of this have been great. More stability has meant work gets done more quickly, meaning we can deliver more great…
Blogging and working in the open
“There’s lots of ways of working in the open, blogging is just one of them.” An archived PDF of this page can be downloaded if the original is inaccessible.
How we use OKRs on GOV.UK
“Objectives and key results (OKRs) is a simple tool to create measurable goals for agile teams. It provides a framework for defining objectives, how teams will achieve those outcomes, and tracking their progress. It’s a light-touch way of setting goals…
Delivering digital services: this much I have learned
Matt Edgar shares the things he has learned delivering digital services, so that you don’t need to learn them the hard way yourself. An archived PDF of this page can be downloaded if the original is inaccessible.
Product Management Handbook
“A white label product management handbook for government digital services.”