The web is chock-full of amazing articles and resources to help people in their digital transformation efforts.
But there is so much out there, it’s hard to know where to look! We curate the best of what we see here in the library, picking out the gems that will really help folk in local public services.
A Roadmap Readme
“In the dying days of 2022 I started to crowdsource a collection of roadmap examples to help land on a format and approach we could consistently embrace at the day job. I was looking for something that needed to walk…
How to build an intranet
“When I started at the Royal Borough of Greenwich, I joined a team tasked with redesigning our staff intranet. We’re now 3 years, 1 live product, 2 releases and several iterations into this work. What follows is my attempt to…
Bringing innovation methods to local government
“Over the past year, our journey towards bolstering our innovation practice has been both rewarding and insightful. As you might expect, our focus on innovation is not merely about adopting new technologies or data platforms, but about creating a culture…
Agile or not, it’s all about your worldview
“What do you believe about how the world works? Do you believe it works like a machine, that a cause always leads to an effect and that makes the world predictable? Or do believe it works in random ways, where…
Building a data driven public sector
This presentation unpacks the OECD’s Data-Driven Public Sector framework that I developed with Barbara Ubaldi, Jacob Arturo Rivera Perez and Lucia Chauvet. That framework drew heavily on the working paper – “A data-driven public sector” – authored by Charlotte van Ooijen which…
Tech has no answers for you
These are people who believe in spending massive amounts of public money to enrich themselves while they make shitty tunnels under Las Vegas or drop off scooters on city sidewalks or chase self-driving cars, so firmly believing that these are…
Public sector design — time for a reset
Public services should work much harder for the public. However, the new UK government isn’t going to meet its aspirations for digital and data unless it resets the public sector’s approach to design. An archived PDF of this page can…
Toxic technology
Dave Rogers discusses the concept of ‘toxic technology’ in this series of posts. He defines it as the threat organisations face from the legacy technology they accumulate. An archived PDF of this page can be downloaded if the original is…
Introduction to OKRs
Roger Swannell’s excellent introductory talk about Objectives and Key Results: “OKRs aren’t about recording and tracking all the work your team is doing, only the most important work, the stuff that contributes to the big strategy and priorities.” An archived…
AI risk assessment
A very useful draft risk assessment for a range of AI use cases, shared by the Wildlife Trust.